Our Commitment

The Ajax Convention Centre is committed to ensuring that information and services are accessible for all customers and employees with disabilities. It is the Ajax Convention Centre’s goal to create an environment that is inclusive of all persons and treats all members of the community in an equitable manner.

The Ajax Convention Centre welcomes persons with disabilities to use:

  • Assistive devices whenever necessary
  • Service animals in the areas that are open to the public
  • Support person to accompany them on the premises

If a service animal cannot be permitted  to an area due to health or safety concerns, the Ajax Convention Centre will find an alternative means for the customer to access that area.

Where admission fees are charged for an event, support persons will not be.


For questions and feedback about the accessibility of content on, including alternate-format requests, visit our Contact page or connect by email at – we welcome your feedback at any time.

General questions or concerns related to the Accessibility for Ontarians with Disabilities Act can be directed to the Administration Manager or General Manager, using the contact methods mentioned.

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